After-sales request

To register your request you must have the following documents:

  • Purchase receipt (invoice, receipt...).
  • Photographs or images of product.
  • Documents related to the product (manuals, specifications...).
  • For wooden pools, the serial No. of the wood or the liner (according to claim) will be required to validate the guarantee.

Your personal data will be processed by MANUFACTURAS GRE S.A. and FLUIDRA S.A., in order to process your request and manage the corresponding repair or replacement, and where appropriate in application of the product warranty, as well as to carry out satisfaction surveys in relation to the service provided. You may exercise your rights as described in the Privacy Policy.